Services

Expert Appliance Repair West Hartford for Your Major Appliances

: A Action Appliance Repair llc provides top-notch service in the Greater Hartford, Middlesex, Tolland, Springfield Ma, and the surrounding areas. Our corporate office and parts department is located at 734 Hebron Ave, Glastonbury, Connecticut. To see our complete list of telephone numbers and locations see our locations page.
: Action Appliance understands that having an appliance breakdown really ruins your day. To get your appliance up and running quickly is a key goal of our company. When you call us, we share in the urgency to get a technician to your door.
: We service all types of large household appliances. They include, gas appliances, electric appliances, garbage disposers, refrigerators, freezers, icemakers, compactors, hot water machines, dishwashers, cooktops, stoves, ovens, ranges, warmers, range hoods, ventilation exhaust fans, clothes washing machines and dryers.
: We offer a $25 coupon. Please see our monthly discount pages for details. It is now possible to schedule your service call online with our automated system that ties in with our office computers. You can see available times and even see the technician's timeframe.
: We have a fully stocked parts department and can visit our part store or save on gas and have us ship the parts to you the same day that you call. See our parts pages for details.
: A Action Appliance Repair llc has been servicing appliance since 1961. In that time, we have gained substantial knowledge with most major brands. We continue to learn about new makes and models. Sometimes, we consult the factory help-line or solve the problem even before the manufacturer has a solution!
: A Action Appliance Repair llc is licensed for refrigeration repairs. We hold the Master Certified Appliance Professional technician certification, and we are insured. You can receive a copy of our certificates by calling the office.
: A Action Appliance Repair llc has been in business since 1961. We pride ourselves on customer satisfaction. We try to call you after each job to make sure that you are totally satisfied. We gather comments and have them posted on our web pages.
: When you call A Action Appliance Repair llc, we try to be as helpful as possible. We can recommend options for service. Sometimes we can even give you tips on how to solve your problem without paying for a service call.
: Dave, my father started A Action Appliance Repair llc as Dave's Appliance Service in 1961. When I was a kid, I would ride along with him and hand him tools. I am lucky to say that I inherited his mechanical ability and the love for pleasing customers. My vision for the future has been bigger than my dad's. We now employ a staff that I handpicked to take care of our customers.
: Our VIP Club Maintenance membership provides additional safety, efficiency, and longevity for your appliances. You can also receive a 10% discount for repairs, free house calls, lifetime warranty on parts, and special scheduling.
: We charge a flat, fixed price to come out to your home and diagnose the problem with your broken appliance. Our technician will explain the reason for the needed repair. He'll quote you a flat, fixed price taken right out of the Major Appliance Service National Price Guide (MASPG), the "blue book" in the appliance industry, and he'll tell you if he thinks it is worth repairing or not.
: How can someone be more than 100% satisfied? You get 10% more than what you expect!
: Our employees carry shoe covers. They will happily wear them for every job.

: Action Appliance Repair Service offers emergency service 365 days per year. After normal business hours, our live service answers the phones and calls the on-call technician. The technician will normally return your call within 20 minutes. Our toll free number is 1-800-357-1234.
: Action Appliance Repair gives you a five-year pro-rated warranty at no additional charge for repairs. See our Warranty pages for details.
: We know that your time is very important in today’s busy life. We provide you with a 2-4 hour time-frame for the technician to meet you. He will call you at any location you chose to meet us within 20 minutes. No more waiting at home staring at the phone.
: I have been servicing appliances for over 25 years. In that time, I know what I need to complete the job. We carry one of the largest stocks of parts in the industry on our vans. On a weekly basis, I update the list and stock all of the new parts we may need.
: Action Appliance Repair Service makes over 10,000 house call trips in the local Hartford/Springfield area each year. Occasionally in the course of a year we do not see eye to eye with a customer no matter what we do. The Better Business Bureau helps us come up with a solution and mediates the resolution. Thank You BBB.
: "Press one to hear this menu again"...Bottom line automated attendants save money for that company by wasting your time. We make it a point to answer our telephones live. When the phone rings, everyone at our office dives for the phone. Maybe I am being stubborn, but a good customer first impression and experience, in the end, is going to make my business flourish.
: Life is short! I do not put up with negative attitudes. We only hire and employ people that do not burden others with negative draining personalities. Action Appliance Repair’s purpose is to serve our customers.
: Our technicians live in the local area and take care of their neighborhood. Our policy it to assign you the same technician to each time you need service. We keep a history of your repairs in our database.
: Things break down in threes! Some other companies charge you per check-up for each additional appliance even though they are already at your home. We will diagnosis and give you an estimate for up to three appliances for no extra charge.
: We will not charge you a dime for a repair before you have gotten a quote from the technician. We use the National Priced blue book to give you a quote.
: With over 150 years of combined experience, A Action Appliance Repair llc has one of the most knowledgeable staffs in our industry. If a unique problem develops with your appliance, we can rely on our experience. We are constantly being updated on the newest technology and training. We subscribe to the latest information and can speak with the manufacturers if the need arises.
: A Action Appliance Repair llc has a drug and criminal background check for all employees before they are hired. We also reserve the right to do random drug testing if the need arises. We do not send strangers into your home.
: It is now possible to schedule your service call online with our automated system that ties in with our office computers. You can see available times and even see the technician’s timeframe.
: We respect our senior citizens and understand that you may be on a fixed budget. We also appreciate public servants for the risk and scarifies that they and their families give to the community.

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Code of Values

CUSTOMERS

... remembering that our company's number one purpose is to serve our customers.

... being neat, professional and smiling to put the customer at ease.

... continuously striving to maximize internal and external customer loyalty.

ACCOUNTABILITY

... doing what we say we going to do in a timely fashion.

... not burdening others with negative comments without a solution.

... identifying what others need from us and take responsibility for the solution.

RESPECT

... treating others, as we would like to be treated.

... speaking calmly, and respectfully, without profanity or sarcasm.

... acknowledging everyone as right from their own perspective.

ETHICS

... not doing anything that benefits us at the expense of our customers or company.

... making only agreements we are willing, able and intend to keep.

... communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

... communicating honestly and with purpose.

... listening to our inner voice and do what we know is right.